ktk66's Privacy Policy

ktk66 ("we", "our", "platform") operates a safe and reliable online gaming service for users in Bangladesh. This privacy policy ("Policy") explains what information we collect about you when you use the ktk66 website, mobile site, or any other digital channel, why we collect it, how we use it, and how we keep it secure.

By using our platform you are considered to have fully accepted the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact us for assistance.

This Policy may be updated at any time. For significant changes we will publish a notice on the website or notify registered users by email. Continuing to use the platform after a change is made means you have accepted the updated Policy.

ktk66 collects various types of information to improve the quality of service and to meet legal obligations. A detailed breakdown is provided below:

a) Personal Identity Information

During account registration and the identity verification process we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification)
• Valid national ID card or passport number
• Current address
• Email address
• Mobile number

b) Financial Transaction Information

To process deposits and withdrawals we collect payment-related information, such as:

• bKash, Nagad, Rocket, or Upay account number (partially masked)
• Bank account details (for bank transfer transactions)
• Transaction amount, date, and reference number
• Deposit and withdrawal history

We do not collect full card numbers, CVV codes, or banking passwords. Payment gateway services process this information under their own security protocols.

c) Technical & Usage Information

When you use our platform, certain information is recorded automatically:

• IP address and geographic location (country and city level)
• Browser type, version, and operating system
• Device model and screen resolution
• Pages visited, session duration, and click tracking
• Referral source (where you came from before arriving at our site)

We use your information only for the purposes listed above. Your personal identity information is never sold or rented to any advertiser.

ktk66 does not sell your personal information to third parties for commercial purposes. However, limited information may be shared in the situations listed below as a normal part of operating our services:

a) Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, and bank transfer gateways), technology infrastructure providers, cybersecurity firms, and game software suppliers may receive the minimum information necessary to carry out their respective functions. All such partners are bound by strict confidentiality agreements and may not use the information they receive for any other purpose.

b) Legal Obligations

We may be required to provide information to competent authorities in compliance with applicable law, in response to a court order, government investigation, or legal claim. Where possible, we will endeavour to notify you in advance.

c) Business Transfers

In the event of a business merger, acquisition, or asset sale, user data may form part of the transferred assets. In such cases the new owner will be bound by the terms of this Policy and we will notify users in advance.

d) Fraud Prevention

In connection with an active fraud investigation, limited information may be shared with other gaming platforms or security organisations, but only information relevant to the investigation and on a proper legal basis.

ktk66 uses various types of cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help remember your identity and preferences on future visits.

Essential Cookies

These cookies are essential for the core functions of the platform. They are used to maintain login sessions, perform security verification, and save language preferences. These cookies cannot be disabled, as the platform will not function properly without them.

Analytics Cookies

Analytics cookies are used to understand how users interact with our site. Information about which pages are most popular, how long users stay, and where problems occur is collected to improve the quality of the site. This information is collected in a fully anonymous manner.

Functionality Cookies

These cookies are used to provide a personalised experience based on your preferences, such as remembering your preferred game category or language setting.

Cookie Controls

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may make some important platform features unavailable. Cookie management methods vary by browser — please refer to your browser's help section for details.

ktk66 uses industry-standard technology and processes to ensure the security of your information. The key pillars of our security framework are described below:

SSL Encryption

All data transmitted on our site is protected by SSL/TLS encryption. When you see a padlock icon and "https" in your browser's address bar, the connection is secure.

Database Security

Sensitive user data (passwords, financial information) is stored in encrypted form. Server access is strictly limited and only authorised staff can access the relevant information.

Two-Factor Authentication

Two-Factor Authentication (2FA) is available to add an extra layer of security to your account. It can be enabled from your account settings.

Round-the-Clock Monitoring

Our security team monitors systems around the clock and investigates any suspicious activity immediately. You will be automatically notified of unusual logins or transactions.

Response to a Data Breach

In the event of a data security breach, we will take prompt action and notify affected users as quickly as possible. We are committed to communicating transparently about the nature of the incident, potential harm, and the remedial steps being taken.

You retain the following rights in relation to your personal information. To exercise these rights, email us at [email protected]:

a) Right of Access

If you wish to know what information we hold about you, you may request a disclosure. We will generally respond within 30 business days.

b) Right to Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected or completed. General information can also be updated directly in your account settings.

c) Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, we may be required to retain certain information for a defined period in cases involving legal obligations, ongoing disputes, or fraud investigations.

d) Right to Restriction of Processing

In certain circumstances you may request that the processing of your information be restricted. Where this right applies, we will retain the data but use it only to a limited extent.

e) Right to Portability

If you wish to receive your personal information in a structured, commonly usable format, please submit a request. We are able to provide data in JSON or CSV format.

f) Right to Object

You may object to your information being processed for marketing communications or other activities. You can also do this by using the "unsubscribe" link in marketing emails.

We retain your information only for as long as is necessary to fulfil the purpose for which it was collected, or for the period required by legal obligations.

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Retained for a minimum of five years after account closure (for audit and legal purposes).
• Identity verification documents: Retained for up to five years after account closure.
• Gaming logs and session data: Generally retained for up to 2 years.
• Communication records (support tickets): Retained for up to 2 years from the date of resolution.
• Technical logs (IP address, device information): Retained for a maximum of 12 months.

Once the retention period has expired, data is securely destroyed or anonymised in such a way that you can no longer be re-identified.

ktk66 provides services only to those aged 21 or over. We do not knowingly collect information from any minor.

Age verification is mandatory during account registration. If we become aware that a user is under 21, that account will be closed immediately and the associated information will be deleted.

If parents believe their child has created an account on our platform, please contact us at [email protected]. We will investigate the matter promptly.

For any privacy-related questions, concerns, or complaints, please get in touch with us. Our support team is available to assist in both Bengali and English:

• Email: [email protected]
• Live Chat: Available 24/7 (chat icon at the bottom corner of the site)

We treat privacy-related requests with the highest priority and aim to respond as quickly as possible. If your request is complex or involves multiple items, processing may take additional time — in that case, we will notify you in advance.

If you are not satisfied with our decision, you have the right to file a complaint with the relevant data protection authority.